Home / Cake care
One you have collected your cake from us it becomes your responsibility! We highly recommend you follow the below steps to ensure your cake is not damaged during transportation or storage.
When transporting your cake please do not hold it on your lap or strap it onto the seat with the seatbelt! We recommend putting the boxed cake on the floor in the footwell or in the boot on a flat surface away from loose objects.
We understand that not everyone has space to store a large cake in the fridge, so all of our cakes are set at room temperature and are therefore able to be stored in a cool area outside of the fridge.
However, if you have a buttercream or ganache covered cake and would prefer to store your it in the fridge, then please do so. The cake must be stored whilst still in the box. Please be aware that after removing from the fridge, the cake may ‘sweat’ while adjusting to the change in temperature.
If you cake is covered in fondant then it must NOT be stored in the fridge as this will cause the fondant to go sticky. Please store the boxed cake in a cool place away from direct sunlight.
Your cake care guide
01
Lift from the base
Pick up and carry the cake box from the bottom only.
02
Keep your cake level
Keep the cake level at all times, including during transport and refrigeration.
03
Keep the car cool
Transport the cake in an air-conditioned vehicle, away from loose objects. Keep the box in the footwell or boot on a flat surface.
04
Store for your finish
Buttercream and ganache cakes can be stored in the fridge. Fondant cakes must be stored at room temperature to avoid sweating.
05
Before serving
Store in a cool place away from direct sunlight and heat. If refrigerated, take the cake out 1–2 hours before serving and serve at room temperature.
06
Use a sturdy stand
Use a sturdy cake stand or board at least an inch larger than the cake board.
07
Remove decorations
Remove all non-edible decorations before cutting the cake.
08
Keep leftovers fresh
Store leftover cake in the fridge in an airtight container.

